Popular Articles

Quick links for frequently reported issues are provided below
Details about Student Accounts, including Camosun ID, Domain accounts, Library accounts, and Bookstore accounts.
This article outlines how to claim a Camosun Zoom account and overviews the account provisioning process.
This article reviews an error message which may occur when signing into SSO
This article reviews how to sign into the Zoom desktop application using Camosun's Single Sign-on Service.
Instructions on how to manually map a network drive
This article reviews the process of consolidating an independently purchased Zoom account with a Camosun issued one.
An overview of the Microsoft Teams, Zoom, and Blackboard Collaborate online video and collaboration tools.
An overview of how to log into the Service Management Portal.
This article outlines how to install the Zoom desktop application.
An overview of how to identify phishing email attempts
This article overviews the Camosun workstation and laptop patching process and will assist you in avoiding forced reboot and to ensure your laptop receives updated patches. It is recommended that you review this article to know what is recommended by ITS.
Password Reset Instructions
You can install Office365 / now called Microsoft365 on personal devices for free. Those licenses will remain active as long as you’re an employee of Camosun College. This will replace what you've known as the Home Use Program.
Log into email online on any device connected to the internet