The IT Systems and Services Status Page

Summary

An overview of http://www.camosun.ca/status, our new IT systems status page, which will be used to communicate to the College any system outages, scheduled maintenance and important announcements from ITS.

Body

The Camosun IT Systems and Services Status page is a resource that is used by ITS to communicate time lines for scheduled system maintenance as well as other system events, e.g., service disruptions and important announcements. 

The short URL (i.e., link) for this service is www.camosun.ca/status*. Additional links are being placed in the footer of our various web properties, e.g., www.camosun.ca.

We hope to expand this service in future so that you can subscribe to an alert to receive email announcements. At this time, we recommend that you familiarize yourself with this resource and bookmark the status page.

Here is an example of what a status update will look like:

 

Key elements to note are that each notice will have a:

  • status so that you can know if something is active and on-going or has been resolved,
  • brief description to overview the status announcement,
  • service status message type, to indicate if its scheduled maintenance for example,
  • start time,
  • resolution time, 
  • type outlining the general category of the status
  • ID so that this notice can be referenced if you would like to follow up with ITS.

We hope that this resource will allow ITS to keep the College informed.

 

* please note, the direct link to the status page is: https://camosun.teamdynamix.com/TDClient/67/Portal/Portal/Desktop/Desktop?Q=xlpUY8rHe105t-DZdyVi5Y6hXcqeIzVbiR64QDvV58kkKdh4~qT8fg__

Details

Details

Article ID: 1852
Created
Fri 8/27/21 4:38 PM
Modified
Wed 12/8/21 12:15 PM