User Guides: New Phones, Softphones, and Voicemail

Summary

New phones and voicemail user guides

Body

The Telephone Refresh Project is underway. The goal of the project is to migrate our legacy analogue phone system to a new VOIP system. 

All phones at Interurban have been upgraded and migrated to the new system. 

Lansdowne is in progress with the remaining buildings (Dawson, LLC, Richmond House, Child Care Centre, Art Annex and Fisher) being migrated to the new system on May 24th, 2023 and June 14th, 2023.   

The user guides are attached here for reference. 

Once your new phone has been connected, please set up your voice mail using the attached guide.

Please note that your voice mail will not be active until it is set up.  Any messages on the old voice mail system will be deleted approximately one month after your phone upgrade and will no longer be accessible. 

 

Details

Details

Article ID: 2668
Created
Mon 12/6/21 4:30 PM
Modified
Mon 7/28/25 1:32 PM

Attachments

pdf

DT730 - Phone Quick Reference.pdf  · 433 KB Computer

Tue 5/31/22 3:28 PM
pdf

DT820 - Phone Quick Reference.pdf  · 553 KB Computer

Tue 5/31/22 3:29 PM
pdf

DT900 - Phone Quick Reference.pdf  · 618 KB Computer

Tue 5/31/22 3:29 PM
pdf

ITX 1615 - Quick Reference.pdf  · 189 KB Computer

Tue 5/31/22 3:29 PM
pdf

ITX 1615 - User Guide.pdf  · 440 KB Computer

Tue 5/31/22 3:29 PM
pdf

Sofphone - User Guide.pdf  · 2 MB Computer

Tue 5/31/22 3:29 PM
pdf

Voicemail User Guide - for VOIP upgraded phones.pdf  · 458 KB Computer

Tue 5/31/22 3:29 PM
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