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The Approver will receive an email with a subject line of: Dean/Director Approval - Ticket # - ITS [Workflow Step Assignment]
In the email, there will be links to the approval site. They need to choose the ITS Portal link.
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Clicking on that url will bring them to this page where they will have different approval (or not approval) options.
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In order to see the request in detail, they can click on the link shown below
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Shown below is how to get back to the Approval page from the ticket detail page.
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Once Approved, the Requestor will receive an email notification of Approval (or not) and next steps.
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