Submit this form if you have accessibility needs or other difficulties using Microsoft Authenticator. We will review your request and provide a suitable alternative authentication method. Please note, all of the following MFA methods are available to all students: Microsoft Authenticator app (recommended for most users), Security Key (e.g. a YubiKey that you are able to purchase), and One time Passcode via SMS, email, or phone call
A short description to explain the nature of a ticket.
I am a...
I am a...
MFA Accommodation
If you select an accessibility need, ITS may reach out to the Centre for Accessible Learning to confirm registration.
MFA Accommodation
The full details of a ticket, including any appropriate circumstances or supplementary information that may aid in resolving it.
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.

Other Fields

Your name
Verification Code