Service Catalog

Categories (9)

Colleague, myCamosun & Web Report Services

This service area outlines services related to the management of Colleague. Colleague supports Student, Finance, and Human Resource business processes, as well as self-service functionality through myCamosun and Camlink for students and employees.

The services listed below are available to employees only.

To report a technical issue, e.g., Colleague appears to be offline, please use a service available within ITS' Service Catalog so that your request is correctly routed using the following link: https://camosun.teamdynamix.com/TDClient/67/Por...
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Communications and Marketing

Communications and Marketing supports the College in managing the content of the Camosun.ca website, media relations, strategic communications and special event planning.
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eLearning

The eLearning team helps the Camosun College community use web-based technology for an engaging & accessible learning experience. We also provide technical support for both students and staff Monday through Friday, 8:30-4:30

We are happy to help you with your requests and we also have a handy tutorial page that includes extensive step-by-step tutorials for navigating D2L, Zoom, and Kaltura. Check it out with this link:

https://elearningtutorialscamosun.opened.ca/

Please note: sometimes emails from us via this portal will be sent to your spam folder. Please don't forget to check there.
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Information Technology Services (ITS)

ITS provides support to enable learning, education, and the administration of the college by supporting computing, networking, security, printing, and many other technology systems and services.
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Facilities Services

Project and Service Requests for Facilities Services
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Institutional Research and Planning (IRP)

Institutional Research and Planning (IRP) provides high-quality, data-informed insights to support evidence-based decision-making across the College. IRP collects, analyzes, and reports on institutional data, including student demographics, enrolment trends, retention, graduation rates, and student outcomes. These insights support strategic planning, resource allocation, policy development, quality assurance, and institutional reporting.

Service Overview
This service is used to request data, information, research, and survey support from IRP. All requests are reviewed, prioritized, and fulfilled in accordance with institutional priorities, data governance standards, privacy requirements, and available resources.
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Print and Graphic Services

Services offered by Print and Graphic Services department
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myCamosun Plus Support

For UMO, UPASS, and AddMySIN support on the myCamosun+ App mycamosunplus.camosun.ca
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Camosun Library

This is the Camosun Library support and services page. You can request an official Camosun ID card here.
Additional library support and service forms will be added over time.
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