Service Catalog

Categories (5)

Colleague, Web Report, and ERP Support

This service catalogs outlines services related to access requests and the management Colleague, Camosun's main Enterprise Resource Planning (ERP) system. Colleague supports Student, Finance, and Human Resource business processes, as well as self-service functionality through myCamosun and Camlink for students and employees.

The services, available to employees only, that are listed below are maintained by in partnership between the following functional areas: Student, Human Resources, Finance, and ITS.

To report a technical issue, e.g., Colleague appears to be offline, please use a service available within ITS' Service Catalog so that your request is correctly routed using the following link: https://camosun.teamdynamix.com/TDClient/67/Por...

eLearning

The eLearning team helps the Camosun College community use web-based technology for an engaging and accessible learning experience. We also provide technical support for both students and staff and our main focus tools are D2L, Collaborate, and Kaltura.

We are happy to help you with your requests and we also have a handy tutorial page that includes extensive step-by-step tutorials for navigating D2L, Collaborate, and Kaltura. Check it out with this link:

https://elearningtutorialscamosun.opened.ca/

Please note: sometimes emails from us via this portal will be sent to your spam folder. Please don't forget to check there.

Information Technology Services (ITS)

ITS provides support to enable learning, education, and the administration of the college by supporting computing, networking, security, printing, and many other technology systems and services.

Institutional Research and Planning

Institutional Research and Planning (IRP) provides educational research and statistical reporting for the college community and support in strategic information, provincial government reporting, survey research and planning support, as well as assistance with research and information needs.

Communications and Marketing

Communications and Marketing supports the College in managing the content of the Camosun.ca website, media relations, strategic communications and special event planning.