My Recently Visited Services

You are unable to into a Collaborate session and encounter a permanent loading screen

Access the CAMPUS room portal. Infosilem Campus replaces the Room Usage Web Report.

Need help creating and running your Blackboard sessions?

Use this service to provide feedback on and get support for the Camosun College website.

Struggling with captions? Want help to create them (with REV Captioning Support)?

If you are having any issues or general questions about Zoom.

This is for Instructors (or Chairs) who wish to add other faculty to courses for the purpose of substitution only.

Unsure how to upload documents your course content? Is something missing? Let us know!

Use this request from to join the pilot for the Humanitix software.

Struggling to set up your Gradebook? Are Grade Items not weighted correctly? Let us know and we can help you!

Please use this link to access the Camosun Employee Parking Permit system LPR: https://camosun.robbinsparking.com/

Cannot access My Media and/or Course Media

Request, change, or off board a Staff and Faculty domain account for a new or current employee, gain access to shared mailboxes and share drives. All Staff and Faculty receive a Camosun Email account, Microsoft Apps (Office365), Adobe Acrobat Pro (for editing PDFs)

Please use the SchoolDude link here (https://login.schooldude.com/) to submit a request for maintenance or custodial work. These may include such things as repairs to existing furniture (broken chair caster, loose cabinet knob), installation or replacement of items (securing of bookshelves to walls, whiteboard replacement/installation), removal of broken/damaged items or cleaning requests (spills to carpet, wall scuffs).

Struggling to use Kaltura Capture for recording things on your screen as well as a video / voiceover? Kaltura Capture is great for this, but can be tricky!

The mic and/or camera does not work in Blackboard sessions

Short term, minimal access accounts used for non Camosun staff on Camosun Computer or for WIFI access for larger non Camosun groups.

Want to make sure your quiz is set up properly?

Microsoft 365, formerly Office365, is available for use by students and staff on personal computers for home use.

Report an Issue with the Camosun VPN.

The format of employee email addresses will be changing from example@camosun.bc.ca to example@camosun.ca. Use this service to report any issues experienced as a result of this change.

Request assistance to install Cisco AnyConnect VPN.