My Recently Visited Services
Request support connecting to wireless (Eduroam, Camosun, and Camosun Guest) networks, creating a guest account, and wireless devices.
Cables, Docking Stations, Cords, Keyboards, Mice, Web Cameras, Microphone, Monitors
Submit a request to display content on select digital screens.
Change, Reset, and Unlock your Camosun Domain Account to login to our online services, e.g., Microsoft 365, VPN, labs, and D2L.
Request a change to your display name for your email address.
The Audiovisual Services loans out equipment on a short–term basis including digital cameras, camcorders, tripods, audio recording devices and more. If we dug around deep enough we could probably find you a filmstrip projector.
You’ll need a Camosun ID card to borrow equipment. Book your AV devices through the ITS Service Portal .
Report an issue with a Microsoft product, e.g., Outlook, Teams, Word, Excel, OneNote, PowerPoint, and Outlook.
Want to connect with one of our wonderful designers?
Requests for Research Reports or Provincially Required Reporting
Instructors can request this for students completing an "I" grade or who have had to delay the course due to illness, family member's death, etc.
Can't seem to get your audio or video working right in your course? Let us know!
Struggling to use Kaltura Capture for recording things on your screen as well as a video / voiceover? Kaltura Capture is great for this, but can be tricky!
Use this service to provide feedback on and get support for the Camosun College website.
Need help creating a Quiz? Unsure how to configure your settings? Let us know and we'll be happy to help!
Use this service to report a technical issue with camosun.ca. For content updates, use the "Camosun.ca - Website Feedback and Support" link above.
Use this service to request a grade change that will be completed by Student Records.
Use this service to report an issue in claiming a benefit code from mycamosunplus.camosun.ca
Unsure how to upload documents your course content? Is something missing? Let us know!
This enables the use of Adobe products on College computers for any Camosun student.
Complete the following process in order, if you completed any step previously, move to the next item.
Without following the steps, you will need to call ITS to reset your account and go back over missed steps.
C0123456@camsoun.ca username and password required for all steps.
A cybersecurity or information security incident is any attempted or successful unauthorized access, use, disclosure, modification, or destruction of information, or interference with IT operations or services. Information security is a concern for students, faculty, and staff. An Information Security Incident could mean lost or stolen data or workstations, active ransomware attacks, malware, computer viruses, and/or compromised user accounts. Use this link to report a Cyber Security or information security incident to ITS.