My Recently Visited Services
Request support for software used within your department and on your workstations.
This form is for Work Place Leaders to request, change, or remove access to Colleague, myCamosun, and related Web Reports.
Not seeing the service you need in our catalog? Use this form to request service.
Use this service to provide feedback on and get support for the Camosun College website.
A course merge is when we combine two of the same offerings into one course shell for ease of teaching and posting content.
Use this service to report any issues or ask questions about the Microsoft Teams retention schedule implementation.
Submit this form if you have accessibility needs or other difficulties using Microsoft Authenticator. We will review your request and provide a suitable alternative authentication method. Please note, all of the following MFA methods are available to all students: Microsoft Authenticator app (recommended for most users), Security Key (e.g. a YubiKey that you are able to purchase), and One time Passcode via SMS, email, or phone call
Apple ID's with Camosun Emails - additional assistance.
Request assistance to install Cisco AnyConnect VPN.
This service should be used by the Data Management System & Scheduling (DMSS) unit within the Office of the Registrar to report issues with Infosilem Suite, Campus, or the Data Capture Utility to Information Technology Services.
Need help setting up Respondus Lockdown Browser? Is something not working right? Let us know!
Struggling with your Course Media? Just fill out this form and we'll help!
Request or change a Staff and Faculty domain account for a new or current employee, gain access to shared mailboxes and share drives. All Staff and Faculty receive a Camosun Email account, Microsoft Apps (Office365), Adobe Acrobat Pro (for editing PDFs)
Request a printer queue be reset or cleared.
A cybersecurity or information security incident is any attempted or successful unauthorized access, use, disclosure, modification, or destruction of information, or interference with IT operations or services. Information security is a concern for students, faculty, and staff. An Information Security Incident could mean lost or stolen data or workstations, active ransomware attacks, malware, computer viruses, and/or compromised user accounts. Use this link to report a Cyber Security or information security incident to ITS.
Whether it’s an event, announcement, or special moment, your content can help showcase the vibrant Camosun community.
Can't find the service you need? Just click here and we'll help!
Have something to share? Use this form for CamNews submissions.
Change, Reset, and Unlock your Camosun Domain Account to login to our online services, e.g., Microsoft 365, VPN, labs, and D2L.
Please use the SchoolDude link here (https://login.schooldude.com/) to submit a request for maintenance or custodial work. These may include such things as repairs to existing furniture (broken chair caster, loose cabinet knob), installation or replacement of items (securing of bookshelves to walls, whiteboard replacement/installation), removal of broken/damaged items or cleaning requests (spills to carpet, wall scuffs).
The mic and/or camera does not work in Blackboard sessions