My Recently Visited Services
The format of employee user names will be simplified and changed from the format C#@intra.camosun.bc.ca to C#@camosun.ca. Use this service to report any issues experienced as a result of this change.
Submit this form if you have accessibility needs or other difficulties using the available MFA options. ITS and CAL will review your request and provide a suitable alternative authentication method. Please note, the following MFA methods are available to all students and employees: Microsoft Authenticator app (recommended for most users), Security Key (e.g. a YubiKey that you can purchase), and One time Passcode via SMS, email, or phone call.
Not seeing what you are looking for with our Kaltura Student Services? Just let us know!
Can't find the service you need? Just click here and we'll help!
Camosun employees can use the following service link to sign in to their Camosun issued Zoom account.
Whether it’s an event, announcement, or special moment, your content can help showcase the vibrant Camosun community.
Request assistance to install Cisco AnyConnect VPN.
Request Support for the Camosun Service Management Portal
Report an issue with the Papercut print management software used for student and affiliate printing.
Use this service to report any issues with your Zoom user account following changes made to your email from example@camosun.bc.ca to example@camosun.ca or ITS claiming the @camosun.ca domain.
Computer moves should be performed by ITS staff, especially when moving from one room to another room in any building or campus.
Request a new or change an existing phone line.
Use this service to provide feedback on and get support for the Camosun College website.
Please complete a Project Request to engage with us for proposed changes or upgrades to Camosun buildings or systems. These may include such things as a renovation to your space (adding a new office, revising power or technical equipment locations), reconfiguring your space (moving/adding a desk or other furniture to change your space configuration), or any other physical changes, like painting updates or adding window coverings.
For assistance in accessing the survey tool (Qualtrics), setting up a web-based survey, or analysis of survey results,
Note: student information, including contact details, may only be used for administrative and statistical research purposes of the College and/or the ministries or agencies of the Government of British Columbia and the Government of Canada. Student information will be protected, used, and disclosed in compliance with those acts.
Please detail the specific data required and the purpose for which the data is being requested.
Requests for Research Reports or Provincially Required Reporting
Instructors can request this for students completing an "I" grade or who have had to delay the course due to illness, family member's death, etc.
Struggling to use Kaltura Capture for recording things on your screen as well as a video / voiceover? Kaltura Capture is great for this, but can be tricky!
Change, Reset, and Unlock your Camosun Domain Account to login to our online services, e.g., Microsoft 365, VPN, labs, and D2L.
Struggling to work Respondus Lockdown Browser on your quiz? Just let us know!
Need help uploading videos in My Media? Or something else? Just let us know!
Unsure how to navigate your course content? Is something missing? Let us know!
Microsoft 365, formerly Office365, is available for use by students and staff on personal computers for home use.
Request or change a Staff and Faculty domain account for a new or current employee, gain access to shared mailboxes and share drives. All Staff and Faculty receive a Camosun Email account, Microsoft Apps (Office365), Adobe Acrobat Pro (for editing PDFs)