My Recently Visited Services
Use this form to request a change to a system to enable a new or change an existing authentication method.
Can't find the service you need? Just click here and we'll help!
Available for the following Departments
Office of Student Support staff (Student Support Managers)
Director, Student Affairs
Protection Service
Change, Reset, and Unlock your Camosun Domain Account to login to our online services, e.g., Microsoft 365, VPN, labs, and D2L.
Report an issue with a printer related to access, toner, or other.
Report an issue with a Virtual Machine (VM).
Use this service to report any issues or ask questions about the Microsoft Teams retention schedule implementation.
Step-by-step instructions for setting up a YubiKey Security Key as a sign-in method for your Microsoft account:
Struggling to set up your Gradebook? Are Grade Items not weighted correctly? Let us know and we can help you!
You are unable to into a Collaborate session and encounter a permanent loading screen
Unsure how to navigate your course content? Is something missing? Let us know!
With approval from HR, Workplace Leaders can request access to former or on leave employees of Camosun College.
Get support on backing up your files.
This enables the use of Adobe products on College computers for any Camosun student.
Complete the following process in order, if you completed any step previously, move to the next item.
Without following the steps, you will need to call ITS to reset your account and go back over missed steps.
C0123456@camsoun.ca username and password required for all steps.
Request Support for the Camosun Service Management Portal
Submit this form if you have accessibility needs or other difficulties using the available MFA options. ITS and CAL will review your request and provide a suitable alternative authentication method. Please note, the following MFA methods are available to all students and employees: Microsoft Authenticator app (recommended for most users), Security Key (e.g. a YubiKey that you can purchase), and One time Passcode via SMS, email, or phone call.
Need help uploading videos in My Media? Or something else? Just let us know!
Request a change to your display name for your email address.
Use this service to reach out to the Web Technologists to inquire about our services and any systems that we have developed and or maintain.
Struggling with your Course Media? Just fill out this form and we'll help!
A course merge is when we combine two of the same offerings into one course shell for ease of teaching and posting content.