Information Technology Services (ITS)

ITS provides support to enable learning, education, and the administration of the college by supporting computing, networking, security, printing, and many other technology systems and services.

Categories (10)

Account, Email, and Identity Management

Request new employee accounts, manage access, and maintain your Camosun accounts, email and passwords.
Expand

Audio Visual Services

Audio Visual (AV) supports classroom technology and equipment requests, photo and video services, as well as AV equipment lending.
Expand

Computers, Labs, Files and Software

Request new software and support for computers, mobile devices, computer labs, files and other equipment or report an issue with your devices here.
Expand

Enterprise Software

ITS supported enterprise software systems used at Camosun, e.g., Colleague, Microsoft Teams, SharePoint, Office 365, Service Management Portal (TDx), and others.
Expand

IT Security

ITS reviews all information security incidents and provides network security and anti-virus software. Information security is a responsibility for everyone.
Expand

ITS Project Feedback and Related Services

ITS is engaged in many projects and initiatives. You can provide feedback on an project you are engaged with as a stakeholder here.
Expand

Phones, Call Centre and Conferencing

Supporting cell, office, and soft phones, as well as voicemail, call center, telephone and tel conferencing.
Expand

Printing Services

Full-service printshops are located at both campuses and are open, Monday to Friday, to the public and to the college community.
Expand

Websites and Related Services

ITS develops and supports various online systems and works in collaboration with Communication and Marketing to maintain Camosun.ca and the Intranet.
Expand

WiFi, VPN, Networks and Servers

ITS provides server and network support including Wi-Fi, wired, and Virtual Private Network (VPN) access and other services to meet your needs.
Expand

Services (4)

[!] Is something broken? Report an Issue

If you are not sure which category to use to report an issue? Get help here!

Setting Up a New Computer

Directions, tips, and tricks for setting up on a new computer.

[?] Not finding what you're looking for? Request support

If you cannot find a service within our Service Catalog you can request support from ITS here!

[*] Report an IT Security Incident

Information security is a concern for students, faculty, and staff. An Information Security Incident could mean lost or stolen data or workstations, active ransomware attacks, malware, computer viruses, and/or compromised user accounts. Use this link to report an information security incident to ITS.