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Information Technology Services (ITS)
Information Technology Services (ITS)
ITS provides support to enable learning, education, and the administration of the college by supporting computing, networking, security, printing, and many other technology systems and services.
Categories (10)
Account, Email, and Identity Management
Request new employee accounts, manage access, and maintain your Camosun accounts, email and passwords.
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Audio Visual Services
Audio Visual (AV) supports classroom technology and equipment requests, photo and video services, as well as AV equipment lending.
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Computers, Labs, Files and Software
Request new software and support for computers, mobile devices, computer labs, files and other equipment or report an issue with your devices here.
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Enterprise Software
ITS supported enterprise software systems used at Camosun, e.g., Colleague, Microsoft Teams, SharePoint, Office 365, Service Management Portal (TDx), and others.
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IT Security
ITS reviews all information security incidents and provides network security and anti-virus software. Information security is a responsibility for everyone.
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ITS Projects and Initatives
Use this service to request support for a project or initative.
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Phones, Call Centre and Conferencing
Supporting cell, office, and soft phones, as well as voicemail, call center, telephone and tel conferencing.
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Printing Services
Full-service printshops are located at both campuses and are open, Monday to Friday, to the public and to the college community.
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Websites and Related Services
ITS develops and supports various online systems and works in collaboration with Communication and Marketing to maintain Camosun.ca and the Intranet.
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WiFi, VPN, Networks and Servers
ITS provides server and network support including Wi-Fi, wired, and Virtual Private Network (VPN) access and other services to meet your needs.
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Services (4)
[!] Is something broken? Report an Issue
If you are not sure which category to use to report an issue? Get help here!
New System, Software, or Project Intake Request
Use this service to request help for new systems, software, and projects.
[?] Not finding what you're looking for? Request support
If you cannot find a service within our Service Catalog you can request support from ITS here!
[*] Report an IT Security Incident
Information security is a concern for students, faculty, and staff. An Information Security Incident could mean lost or stolen data or workstations, active ransomware attacks, malware, computer viruses, and/or compromised user accounts. Use this link to report an information security incident to ITS.
Popular Services
Access - Request, Change, or Remove Access for Faculty or Staff
Colleague, myCamosun and Web Report - Access Request
Camosun Password Assistance - Change, Reset, and Unlock
Colleague, myCamosun and Web report - Support Request
Camosun.ca - Website Feedback and Support
My Recently Visited Services
Microsoft Teams Retention Schedule
PCI Support
Zoom - Request a Zoom Webinar License for an Upcoming Virtual Event
Print queue - Clear or reset a print queue
Classroom Tech Orientation
Popular Tags
Network
(5)
Colleague
(4)
Printer
(4)
sharepoint
(4)
Classroom
(3)
Forms
(3)
mDrive
(3)
Paper
(3)
Presentation
(3)
Teams
(3)