Information Technology Services (ITS)

ITS provides support to enable learning, education, and the administration of the college by supporting computing, networking, security, printing, and many other technology systems and services.

Categories (11)

Submit a General IT Service Request or Report an Issue

Can't find what you're looking for? Submit your ticket here.
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Account, Email, and Identity Management

Request new employee accounts, manage access, and maintain your Camosun accounts, email and passwords.
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Audio Visual Services

Audio Visual (AV) supports classroom technology and equipment requests, photo and video services, as well as AV equipment lending.
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Computers, Labs, Files and Software

Request new software and support for computers, mobile devices, computer labs, files and other equipment or report an issue with your devices here.
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Enterprise Software

ITS supported enterprise software systems used at Camosun, e.g., Colleague, Microsoft Teams, SharePoint, Office 365, Service Management Portal (TDx), and others.
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IT Security

ITS reviews all information security incidents and provides network security and anti-virus software. Information security is a responsibility for everyone.
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ITS Projects and Initatives

Use this service to request support for a project or initative.
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Phones, Call Centre and Conferencing

Supporting cell, office, and soft phones, as well as voicemail, call center, telephone and tel conferencing.
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Printing Services

Full-service printshops are located at both campuses and are open, Monday to Friday, to the public and to the college community.
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Websites and Related Services

ITS develops and supports various online systems and works in collaboration with Communication and Marketing to maintain Camosun.ca and the Intranet.
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WiFi, VPN, Networks and Servers

ITS provides server and network support including Wi-Fi, wired, and Virtual Private Network (VPN) access and other services to meet your needs.
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Services (2)

New System, Software, or Project Intake Request

Use this service to request help for new systems, software, and projects.

[*] Report an IT Security Incident

Information security is a concern for students, faculty, and staff. An Information Security Incident could mean lost or stolen data or workstations, active ransomware attacks, malware, computer viruses, and/or compromised user accounts. Use this link to report an information security incident to ITS.