Recommended Method: Microsoft Authenticator
When you are signing into a service managed by Conditional Access you may need to prove your identity using a Multi-factor Authentication (MFA) tool to gain access. The IT Services Team supports the Microsoft Authenticator app for this process. Please follow the instructions below to set it up on your device.
Pre-requisites for Setting Up Microsoft Authenticator
To set up Microsoft Authenticator for the first time you must:
- Have your mobile device and a computer in front of you before you begin.
Do not attempt to complete these steps using just a mobile phone.
- Review the instructions below before you start.
The following videos demonstrate the MFA setup process. The first one shows the process one would go through the first time they login to myCamosun. The second video is for those who have already accessed myCamosun and set up some form of MFA in the past. Step-by-step written instructions can be found below.
Part 1: Download Microsoft Authenticator for Your Mobile Device
Microsoft Authenticator is available for iPhone/iPad and Android devices. To download the correct app for your device
- Open this link on your computer
- Open the camera app on your phone/tablet
- Hover the camera over the QR code for your operating system (iOS for iPhone/iPad, Android for others)
- An indicator will appear and if you position it over top of the code a link will pop up
- Tap the link to be directed to the app store for your device and download the Authenticator app
Part 2: Set Authenticator as Your Sign-In Method
2.1 On your Computer
- Navigate to: https://mysignins.microsoft.com/security-info/
- Sign in with your college credentials if prompted
- Click the Add sign in method button on the left-hand side of your screen
- Choose Microsoft Authenticator as your method
- Click Next until you see the QR code appear on your screen
2.2 On Mobile Device
- Open the Microsoft Authenticator app
- Tap the + in the top right corner of your screen
- Select Work or school account
- Choose Scan QR code
- Allow the app to access your camera if prompted
- Allow the app to send you notifications if prompted
- Scan the QR code on your computer screen
2.3 Complete Authorization
- On your computer: Click Next when you have successfully scanned the QR Code
- Microsoft will send a confirmation notification to your device
- On your mobile device: Tap Approve or enter the 2 digit number shown on your computer screen
Authenticator set up is now complete. For information on how and when to use the app visit this page: Using Microsoft Authenticator.