Using Microsoft Authenticator

Microsoft Authenticator provides MFA validation Conditional Access for Camosun employees accessing certain web apps and services. Instructions for setting up Authenticator are here. Once you have the app on your phone you can use the app in the following ways.

You can use this "Choose Your Own Adventure" style form to see if you may require the additional MFA verification.

How it Works

  1. Log in to a service that requires MFA (ex. Webmail, OneDrive, Teams)
  2. Enter your username and password
  3. If you have more than one authentication method, a dialog box may appear, click/tap on an authentication method from the list
  4. Check your phone's notifications for a message that looks like this, tap it:
  5. You will then see a message that looks like this, tap Approve:
  6. Finally you will need to use either your phone pin code, fingerprint, or FaceID to autherize.
  7. You will now be signed in!

Authentication Methods

Approve a request on my Microsoft Authenticator app

This is probably the fastest and easiest method to use, especially if you have allowed Authenticator to send notifications on your mobile device.

Use a verification code from my mobile app

If you are using a third-party authentication app, or cannot validate using the Authenticator app for some other reason you can try this method. Authenticator produces a unique code every 30 seconds. Open the app, find the code and enter it before the thirty seconds expires.

Text Message

You can provide your cell number and use it as your authentication method. If you did not provide your number when you first set up the authenticator app you can do so by signing into Microsoft’s security section ( while at work and adding your number.


Article ID: 3747
Fri 6/3/22 10:48 AM
Tue 9/27/22 9:58 AM