Single Sign-on (SSO)
Employees must sign in to their account using Camosun's Single Sign-On (SSO) service to book meetings.
Some meetings require authentication to join. If you select Require authentication to join, employees and students must sign in to join the meeting.
After successfully signing in, the following error message may be displayed.
Please review this guide to understand why this issue has occurred and continue with the next step.
Camosun Employees
Please use the Report an Issue service if you are a Camosun Employee and are receiving the above error message when signing in to Zoom meetings.
Camosun Students
As a student, your credentials can only be used to Join a meeting that requires authentication. You will receive this error message if you sign in to the Zoom desktop application or web client.
If you are a student and have tried to Join a Zoom meeting and received the above error message please contact the ITS using one of the following methods: