Requesting a computer
Permanent Devices
Many departments and schools manage their own devices. If you're new to the college, coordinate with your administrator or workplace leader to obtain a device. For new positions requiring additional devices, submit a request through Service - ITS Capital Request Service.
Short-Term Loans (1-2 days)
If you need a temporary device for a short period:
- Forgot your device at home?
- Need a backup for a day or two?
Contact the ITS Service Desk at 250-370-3064. We can typically set up a loaner device on the same day, subject to availability.Note: Short-term loans are intended for brief periods and are provided based on current stock levels.
What Does Refreshing a Device Mean?
Refreshing a device involves:
- Replacing Older Models: Swapping out existing devices for newer versions that offer similar or improved functionality.
- Updating to Current Standards: Recognizing that what was considered a "standard" computer a few years ago may not meet today's performance requirements or technological standards.
- Maintaining Value and Efficiency: Ensuring that the organization's technology remains up-to-date and capable of handling current software and tasks efficiently.
What Happens to the Old Devices?
After refreshing, the older devices are typically handled in one of three ways:
- Parts Harvesting: Used for spare parts to repair other similar devices still in use.
- Short-Term Loaners: Repurposed as temporary replacement devices when needed.
- Recycling: Disposed of responsibly according to Camosun's policy on recycling devices, ensuring environmental compliance and data security.
This approach helps organizations maintain an up-to-date and efficient IT infrastructure while responsibly managing older equipment.
Reimaging a computer refers to the process of restoring it to its original factory settings by reinstalling the operating system and removing all existing data. This is often done to resolve serious issues such as software malfunctions, virus infections, or to improve overall performance.
What Does Reimaging Involve?
- Wiping the Hard Drive**: Reimaging clears all files, applications, and personal settings from the computer's hard drive. This means everything that was previously stored on the computer will be permanently deleted unless backed up beforehand.
- Reinstalling the Operating System**: After wiping the hard drive, a fresh copy of the operating system (like Windows) is installed. This process is similar to setting up a new computer, where the system is configured with the default software that originally came with it.
- Restoring Software and Data: Once the operating system is reinstalled, any necessary software applications can be reinstalled, and backed-up files can be restored to the computer.
Why Would Someone Reimage a Computer?
- Fixing Problems: If a computer is running slowly or has been infected with malware, reimaging can help restore it to a functional state by eliminating these issues.
- Preparing for next user: Reimaging ensures that all personal data is erased and the new user receives a clean system.
- Upgrading Performance: Over time, computers can accumulate unnecessary files and software that slow them down. Reimaging provides a fresh start, potentially improving performance.
Important Considerations
- Data Backup: Before reimaging, it's crucial to back up any important files, as they will be lost during the process. This includes documents, photos, and any custom software settings.
- Time and Effort: The reimaging process can take several hours depending on the amount of data being backed up and restored. Users should be prepared for some downtime while their system is being reimaged.
In summary, reimaging a computer is akin to giving it a fresh start by reinstalling its operating system and erasing all previous data. It can resolve many issues but requires careful preparation to ensure important information isn't lost in the process.