The Approver will receive an email with a subject line of: Dean/Director Approval - Ticket # - ITS [Workflow Step Assignment]
In the email, there will be links to the approval site. They need to choose the ITS Portal link.
Clicking on that url will bring them to this page where they will have different approval (or not approval) options.
In order to see the request in detail, they can click on the link shown below
Shown below is how to get back to the Approval page from the ticket detail page.
Once Approved, the Requestor will receive an email notification of Approval (or not) and next steps.
