Zoom - Report an Account, Web Client, or Zoom Application Issue

About Zoom

Zoom is a conferencing tool that offers video, audio, and screen-sharing capabilities across multiple platforms.

For more information on Zoom please see ITS' Zoom Knowledge Base articles as well as Camosun's LibGuides.

Service Overview

Use this service to report that you are having trouble with your Camosun-issued Zoom account, signing into the Zoom web client or installing the Zoom desktop application.

Click the Report an Issue on this page to begin.

Service Level Overview

Please see the following service level details and other information:

  • For support on how to use Zoom please reference the ITS Zoom Knowledge Base as well as Camosun's LibGuides.
  • Camosun's implementation of Zoom is BC FIPPA compliant, ensuring that communication, chat, and recorded videos remain in Canada.
Report an Issue


Service ID: 1009
Sun 3/7/21 10:42 PM
Fri 5/12/23 10:52 AM