MFA Support or Accommodation Request

If you have accessibility needs or other difficulties using Microsoft Authenticator, submit this form to request an MFA accommodation.

We offer the following options:

  • Microsoft Authenticator app (recommended for most users)
  • Security Key (e.g. YubiKey)
  • Other accommodations (such as OTP, i.e., One Time Passcodes, via SMS/email/phone call) for approved special situations

ITS will review your request and work with you to find a suitable alternative authentication method.